
Cars are such money pits. I know you all know what I mean. No matter if you buy the car new or used, there are always things to be done. New tires... brake jobs... oil changes... transmission services. And the newer the car is, the more expensive it is to repair. Gone are the days when Eric and his dad could fix things like CV boots or do their own clutch jobs. Practically everything in the car is electronic.
Three weeks ago I lost my keys. I had them in my hand to go unlock the car and load it up for a day trip and by the time we were ready to pull out an hour later they were gone. I still haven't found them. I have torn apart everything I can think of looking for them in the house, garage and car. It's driving me mad. This isn't the first time I've lost my keys. The last time was 3 summers ago (when I was driving a different car) and I put them in a well insulated pocket of my Camelbak and forgot they were there. It was so well insulated that when I picked up the pack and shook it, nothing rattled or made any kind of noise. I used Eric's set of keys for probably three months before I stumbled across the lost pair. I was so glad I didn't go to the dealer to get a new set. But, right now I have little hope of finding the lost set. It seems a hopeless case. I have turned my house upside down looking for them, with no success. And today I was given the bad news on how much it costs to replace them. $50 for the key and $120 for the remote. That's $170 for one set of car keys. OUCH. I think I will keep looking a bit longer.
I was also at the dealer today for another issue. For the last several days I've been getting warning messages from my car that I need to service my brake system. We had no idea what this meant or what needed to be repaired. I took it to the dealer today, and when I asked the service manager about the cost range, he asked me if I had bought the "extended" warranty. (My car has 43,000 miles). I said "no." He gave me this look that I was completely prepared for, but still annoyed me to no end. It was a look that spoke many things, but most of all it said, "why didn't you buy the warranty, you idiot?" Then I did something I rarely ever do... I retorted. And I wasn't nice. I was snarky, to say the least. I replied back that I was wishing that I had bought a Japanese car instead because I would never have these kind of problems on a Japanese car this early in the game. Anyway, he brought the conversation back to the problem at hand, and promised he could give me a diagnosis within an hour, then we could figure out the plan from there, depending on what was wrong. Fair enough.
I took Brayden and went to the waiting lounge which only increased my frustration and agitation. If I had to sit in that lounge for an hour, I might lose my mind. So, Brayden and I went for a walk instead. There won't be too many more weeks of beautiful weather in Phoenix, so I need to make the most of it. The Mesa Temple is just two blocks away from our dealership, so Brayden and I walked over there. I had my Nikon in the car, which I carried with me, and we found lots of beautiful spring flowers to take pictures of. Our walk kept me distracted from thinking about the potentially colossal car repair bill that was looming overhead. Just as we were starting back, I got the call on the car. "Hello?" "Hi this is Andy from B&B... your car is fixed, ready to be picked up, no charge." "What???" He repeated the same message. He wasn't really planning to tell me what was wrong with it. I guess he can do that since he wasn't charging me for the repair. But I did ask him... and it was something simple and easy to fix... something was leaking brake fluid, which apparently took them less than 15 minutes to find and 15 more minutes to fix. I thanked him and hung up.
Then I felt guilty. Horribly guilty. I knew he fixed it for free because of the snarky remark I made about Japanese vs. American made cars. I didn't have a problem paying for the repair. What I had a problem with was the guilt trip he gave me because I didn't buy the extended warranty. I wasn't trying to get a free repair out of him. I am just sick of all the companies who peddle extended warranties. To me, the concept of an extended warranty shows that even the company who makes a product doesn't expect it to last very long. So they suck more money out of you by guilting you into buying a warranty that you may or may not ever use. The principle of it just irritates me. I would prefer a product, even a car, be marked up a bit higher in price and have the "extended" warranty built in.
As soon as we got back to the dealership, I saw my car was sitting right in the front, keys in the ignition. The cashier had already processed my paperwork, so I jumped in the car and fled as quickly as I could. I'm sure Andy was hoping that giving me the repair for free would secure return business on my end, but I'm so embarrassed, I don't know if I can go back.
I can't decide which part of the day upset me the most. Was it the ridiculous cost of the replacement keys? Or the confrontational discussion I had with the service manager about the warranty? Or just the fact that my American made car that is now out of warranty is going to be a constant drain on my savings account? (In the last two months, I have had to buy new tires for $700, and get a new battery for $130....) Like I said, cars are money pits. I think there is something to be said for people who live in big cities and don't own cars. Sounds pretty enticing right about now.